It’s what we believe about communication!

Read the It's Understood Minifesto

SUE JOHNSTON

MBA, ABC, MC, MMC, ICP-ACC, ICP-ATF

Sue helps you talk so people listen, listen so people talk, and change the world one conversation at a time.

Whether you’re talking with one person, influencing a small team or addressing 200 people, Sue gets you to focus on what’s important and translate your thoughts into ideas your audience can understand and act on. As a coach and trainer of coaches and facilitators, she’s seen how  focused conversations can improve interactions, relationships, teams and organizations.

Aided by her knack for cutting through the clutter and presenting ideas clearly, Sue’s done almost everything a professional communicator can do. And she’s done it in many roles (coach, trainer, author, reporter, strategist, boss), contexts (corporation, non-profit, small business) and industries (finance, technology, education). The truly curious can visit her linkedin profile.

Formal education and experience give her a grasp of both the theoretical dynamics and the practical aspects of communicating, one-to-many or one-to-one. A passion for learning keeps her ever on the hunt for fresh ideas that continue her development as a professional. Some of those ideas appear in her book, Talk To Me: Workplace Conversations That Work.

Sue earned an MBA in Communication Management from Royal Roads University in Victoria, BC, and her undergrad studies were in Psychology/Sociology at Bishop’s University in Quebec. Working in organizational change with technology teams and organizations, she’s sort of a “high-tech sociologist.” As a coach and trainer, she continues to follow the  positive psychology movement and is a certified Neuroleadership Coach. Its model of “engaging the brain to capture the mind” drives Sue’s coaching practice and enhances her training effectiveness. She recently completed advanced graduate courses in Team and Group Coaching and Developing Coaching Cultures at Royal Roads University and in Organizational and Relationship Systems Coaching (ORSC).

Professional certifications include:  ICAgile Certified Professional in Agile Coaching and Agile Team Facilitation, IAC Master Coach and IABC Accredited Business Communicator. In 2013, Sue was named an IABC Master Communicator, a lifetime achievement award. She is also an Open Space facilitator, encouraging conversation on a large scale and is certified to administer and interpret a range of psychological assessments. She is privileged to be a coach and trainer with Leanintuit, an organization specializing in agile change.

But more important than credentials, Sue has earned the trust and confidence of employers, clients and colleagues by consistently delivering results that meet or exceed their expectations.

We’re delighted to be involved with some very cool people and projects.

Leanintuit

Sue is proud to be a member of LeanIntuit, a team of people with complementary skills and experience dedicated to helping product development teams work better, delivering value earlier with sustainable, humane teamwork practices.

Leanintuit’s principals are experienced at every level of  agile change: teaching agile engineering practices, coaching individuals and teams, developing agile professionals, introducing agile processes and adapting practices to fit the context of your enterprise.

SparkChangeLogo

We were part of the planning and organizing group for Canada’s first Spark the Change conference, April 23, 2015 in Toronto. It was a marvellous opportunity for people from all the business disciplines to meet and talk about helping organizations become places where we love to work. I think we sparked something. Looking forward to Spark 2018.

We’re proud to be affiliated with and support these organizations.