This quiz is as much for review as for testing your knowledge.
You may stop at any time and resume later.

At the end, before you hit [Submit] be sure to enter your email address and name so I know you have done the quiz.

Your score and correct answers will be shown at the end of the quiz. You will also receive a copy of your results via email.

If you have questions, please contact me at sue@itsunderstood.com

Thanks - Cheers - Sue

 

 

1 Coaching stance

1. What does it mean for a coach to maintain a neutral stance?

Question 1 of 36

2. Which activity is NOT part of effective professional coaching?

Question 2 of 36

3. What does it mean to follow the client's agenda?

Question 3 of 36

4. During a coaching conversation, when you are concerned about whether you are coaching well, you:

Question 4 of 36

5. What does it mean to create "safety" for our clients?

Question 5 of 36

6. One of the challenges in coaching is resisting the temptation to provide solutions to your clients’ problems. When we solve problems for them, what happens?

Question 6 of 36

7. When you shift from "having the answers" to "asking the questions," what are the benefits?

Question 7 of 36

3 Coaching Masteries

8. Things that can prevent us from being fully present include:

Question 8 of 36

9. Behaviours that might be used to create supportive environments include:

Question 9 of 36

10. When, as coaches, we are processing in the present, we

Question 10 of 36

11. In building a relationship of trust with clients and teams, what is NOT important?

Question 11 of 36

12. Which of the following is a mistake coaches make in clarifying?

Question 12 of 36

13. Which of the following is an example of a “leading” question?

Question 13 of 36

14. Which of the following is an example of a “closed” question? (Hint: there are three.)

Question 14 of 36

15. What is NOT a good example of a coaching question where behaviour is concerned?

Question 15 of 36

16. Helping clients set and keep clear intentions involves:

Question 16 of 36

17. Which of the following is NOT a good question when "shining up" a team goal?

Question 17 of 36

18. What question might NOT work in probing for what lies beneath the words?

Question 18 of 36

19. The mastery “Helping clients set and keep clear intentions” is important because:

Question 19 of 36

20. What happens if you listen only for a client's words?

Question 20 of 36

21. When individuals or teams are invited to see the possibilities of a situation, they may:

Question 21 of 36

22. When you are processing in the present, you are listening for:

Question 22 of 36

23. Which of the following activities is NOT likely to affirm and expand your clients' potential?

Question 23 of 36

2 Roles of a coach

24. How is coaching different from training?

Question 24 of 36

25. Which is NOT part of the work of a good agile coach?

Question 25 of 36

5 Agile-specific

26. Which of the following is NOT an aspect of "Servant Leadership?"

Question 26 of 36

6 Team-specific

27. Which of these is NOT a way to encourage team members to be present for a conversation?

Question 27 of 36

28. Which of the following statements about teams and groups is true?

Question 28 of 36

29. Dr. Bruce Tuckman's famous model of team development consists of these stages:

Question 29 of 36

30. Tuckman added a fifth dimension to his model, in 1986, to recognize that we need to recognize a final stage in team development. What was it?

Question 30 of 36

31. Why are "silent brainstorming" and "dot voting" useful tools in coaching / facilitating?

Question 31 of 36

32. Which is NOT a technique a good coach or facilitator would use to prevent "groupthink?"

Question 32 of 36

33. When there is a disagreement on a team, a coach has many options. Which of these is NOT a good approach.

Question 33 of 36

4 Emotional intelligence

34. There is a part of the brain that sees all change or pattern interrupts as danger. Neuroscience suggests this is a result . . .

Question 34 of 36

35. A person's level of emotional intelligence, or EQ, determines their ability to:

Question 35 of 36

7 Self-awareness

36. As coaches, recording our coaching conversations (and listening to them later) lets us:

Question 36 of 36