Version 2.0 – Facilitation Skills for the Agile Workplace
Coming to Toronto (February) and Montreal (April) 


You can bring value to almost any situation by allowing groups to:

  • Identify issues

  • Resolve problems

  • Set objectives

  • Define project scope

  • Improve the quality of their interaction

  • And more

Facilitators help groups do their best work together and practice shared leadership. From solving problems to improving processes, skilled facilitators draw on a variety of techniques according to the people and the context.

Facilitation Skills for the Agile Workplace invites you to discover a range of facilitation practices that will equip you, as an agile coach, scrum-master or leader of any sort, to support the diverse team processes you’ll encounter. From exploration to decision making, every group interaction presents unique challenges.

In this participative and practical workshop, you’ll explore and practice group facilitation tools and techniques. You’ll learn to design group meetings that engage the audience and result in agreed-upon outcomes. It goes way beyond “memorize these rules.” You’ll build your capability in a safe and supportive group environment and gain valuable feedback.


This course is designed for agile coaches who face the daily challenge of supporting different groups of people in working better together. You will do well in this program if you have a strong desire to help people improve existing interactions or adopt new practices.

And though we offer one, if you’re only interested in getting a certification, this is probably not the program for you.


  • The agile facilitator role and stance
  • Designing and facilitating meetings
  • Facilitating collaboration
  • Facilitating team decision making
  • Facilitating team and project chartering
  • Facilitating release planning
  • Facilitating iteration planning
  • Facilitating stand-ups
  • Facilitating retrospectives
  • Dealing with dysfunction, disruption and discouragement
  • . . .  and handling conflict

In Version 2.0, you get all this and more!

My friend and colleague Ellen Grove, a highly experienced coach, facilitator and trainer, will join me in co-facilitating this workshop. She’ll bring exciting ideas and skill-building exercises from her highly-rated course in graphic facilitation. In our three-day format, you’ll learn and practice the foundational skills for great facilitation to guide group decision-making and learning that have always been part of this workshop. PLUS you’ll practise skills you can use to bring visual impact and clarity to your meetings and decisions. It’s not just about making good-looking material for you to use, but helping others bring their ideas to life through visual communication.

We expect to offer this workshop in Montreal in April.
Please contact me, via the [Contact Sue] box below if you would like us to bring it to your Canadian city.

What some past learners have said . . .

Sue’s relaxed and charming style lend credence to her message. Her delivery style and the materials that she shared are an asset to be treasured by anybody who is in the business of training or coaching.

Ashraf Naim
Agile Manager (and Professor)

Great course. Arc of facilitation is awesome.

Sue Johnston’s courses are always refreshing and energizing. She involves the participants and attends to their needs while she brings the wealth of knowledge and communicates it eloquently. We often underestimate the effort put in good facilitation and this course reminds me it’s a lot of work to make the art of facilitation look like it is effortless and simple.

Enjoyed the bits on drawing in quiet folks. Overall, engaging experience.

Sue is a great teacher and facilitator. The course was well laid out and kept my interest and attention throughout. Sue’s enthusiasm and support were awesome and I look forward to taking other courses from her in the future.

Greg Salsman

Scrum Master

Very insightful and helpful. Would recommend – and pay more – for this workshop.


Techniques – You’ll have new tools to draw on to foster collaboration.
Alignment – You’ll know which technique is appropriate for a particular group, purpose or context.
Fresh ideas – You’ll learn ways to bring new energy to group activities of all kinds.
Confidence – You’ll know you can assist group discussion in an effective and engaging way.
Clarity – Having a large toolbox and understanding which tool to use when will allow you to adapt with ease.
And if Certification is important to you – successful completion of Facilitation for the Agile Workplace earns you the ICP-ATF, one of two Continuous Learning Certifications (CLCs) on ICAgile’s Agile Coaching and Facilitation track.


This program isn’t one of those programs where you pay your money and you get a certificate. What good would that be? This is a course where you need to participate. While I can expose you to the theory and material, you learn to coach by coaching and facilitate by facilitating. That’s what we’ll be doing. Trying things out. Experimenting. Seeing what happens. Adapting. Experiencing. Learning. And having fun. We learn better when we are laughing.

To prepare:

  • Leave your work at the office so you can focus.
  • Get a good night’s sleep.
  • Bring an open mind.
  • Be ready not to have all the answers.

Another benefit is that you’ll meet some amazing people! The folks who are attracted to our programs have a wonderful mix of curiosity and generosity and a balance of head and heart. They’re awesome.


We’ve tried to keep things simple. The introductory price for this THREE-DAY learning experience is just $2,018 (+ HST). That price includes training, supplies, workbook, snacks and beverages and the fee for ICAgile certification. You can register online and pay by MasterCard or VISA. If you would prefer to make two payments, we can arrange that.

Need a scholarship? We don’t want money to be a roadblock for someone who’ll be an awesome facilitator. Contact us. Maybe we can work something out.

So what’s with this low price? 

People tell me I should charge a lot more for this program. I get that. The value participants receive is much, much more than what I’m asking. However, I know a lot of people in our agile community fund our own training. I don’t want someone who might be a great coach or facilitator to go without this training just because they don’t have a lot of spare cash or their boss won’t pay.


Want to learn in Downtown Toronto?



DATE: February 28 – March 2, 2018

TIME: 9:00 AM – 5:00 PM

WHERE: DX (Design Exchange)
234 Bay Street
Toronto, Ontario
M5K 1B2

Need more info?

Contact Sue!

Facilitation Canvas

If you’ve been on the course, you know about the facilitation canvas. You can download it through the button to the right.

Facil Canvas