Are your ideas getting lost in all the noise?

Is your team getting the message but not “getting” it?

Do you freeze up when you want to speak up?

Do you want this to STOP?

You can change this. Yes, you. There’s a powerful tool available that helps you build connection, collaboration and understanding. Study after study has shown it can reduce turnover, boost productivity, increase morale, and – ta-da! – make your work easier. It’s available to anyone, anywhere, at a very low cost. In fact, you already have the hardware and software.

We’re talking about real conversation, the most powerful business tool you’ll ever use.

I’m Sue Johnston, founder of It’s Understood, where, together with my partner, Andrew Annett (who’s also my lovely husband) we specialize in using conversation to introduce change, improve workplaces and get things done. Whether you’re speaking to a crowd, your team, or one individual, our ideas can help you get your message across and be understood.

In my 20-year career as a business communicator, I observed a sad paradox. Organizations invest heaps of money and energy in formal communication (publications, presentations, broadcasts, intranets and more). Yet they pay almost no attention to informal, face-to-face communication that’s so necessary to get things done. I say it’s time to step out from behind the memos, text messages and slide presentations, look people in the eye and hold a real conversation. (Scroll down to a video where I say a bit more about that.)

At It’s Understood, we’re dedicated to developing tools and learning programs to help you capture the benefit of this powerful practice. We offer effective coaching practices to make change stick. This site offers tips and services for anyone who’s ever wondered, “How do I get these people to understand me?”

If you’d like to explore these ideas give us a call – we’d love a conversation.

Telephone: +1 (519) 513-9589